Streaming Dates

Online Live Streaming

April 20

KST Sunday, April 20, 2025
open 3:00 PM    start 4:00 PM

  • Online live streaming is a real-time broadcast event via internet streaming, and the start and end times may change depending on on-site circumstances.
  • This product does not includes VOD service.

Delayed Streaming

April 23

KST 8:00 AM, Wednesday, April 23, 2025
PDT 4:00 PM, Tuesday, April 22, 2025      
EDT 7:00 PM, Tuesday, April 22, 2025      

  • Eligibility: Customers who purchased a 2025 YESUNG CONCERT [We're the Complicated Kind] online live streaming ticket
  • Delayed Streaming is a replay event of the “live-streamed” show.
  • The dates and time above are the same time in different time zones. Delayed Streaming will be played only once.

Ticket Guide

  • Only 1 ticket per account can be purchased, and duplicate purchases of the same ticket are not allowed.
  • MEMBERSHIP ONLY products are available for purchase only to members of the SUPER JUNIOR official Fanclub "E.L.F." (GL) membership. (hereinafter referred to as "membership")
  • Membership benefits are valid at the time of purchasing tickets for this performance. Please make sure to maintain your membership eligibility in advance to avoid any inconvenience.
  • Please check the cancellation/refund information and deadlines above carefully before making your purchase.
    • Cancellation or refund of your ticket is available until 1 hour before the start of the online live streaming. After this deadline, a refund or a partial refund will not be available even if you do not watch the show.
    • Cancellation/Refund Deadline: March 25, 2025 (Tue) 2:00 PM ~ April 20, 2025 (Sun) 3:00 PM (KST)

Ticket Verification

  • The show can be viewed on an online live stream viewing page after purchasing the ticket on Weverse Shop, logging into the viewing page with ‘the Weverse account you used to purchase the ticket’ and verifying your ticket.
    (https://concerts.weverse.io/events/were_the_complicated_kind)
  • If you purchased a ticket after logging into Weverse via social media account, you must use the same social media account to log into the viewing page.
  • The organizers, the company, and the ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.
  • Please note that if you cancel your Weverse membership, you will be unable to verify your ticket or view the show, and your purchases will be deleted and cannot be recovered.

Viewing Guide

  • HD Single-View includes only one main screen, and the highest resolution is 1080p.
  • Video Resolution: 1080p, 720p, 540p, 480p, 360p / AUTO
  • The button for entering the online live streaming will be activated 1 hour before the start of the streaming.
  • A real-time subtitle service in 3 languages (English/Japanese/Chinese) will be provided for the online live streaming. Machine translations will also be provided for a total of 8 languages. (繁體中文, ไทย, bahasa Indonesia, Tiếng Việt, español, Français, Português, Wikang Tagalog)
  • Up to 2 devices can be logged on simultaneously for all type of tickets. If you exceed the maximum allowed number of devices, the first connected device will be automatically logged out.

System Requirements

Category System Requirements
PC Mac OS 11+ / Windows 10+
Mobile iOS 15+ / Android 10+
Browser Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Speed Internet connection with at least 20Mbps
  • Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher.
  • Data usage may increase when streaming with 3G/LTE/5G.
  • Video resolution option is not available on iOS and will be set to AUTO depending on the network connection speed and stability.
  • You can click the 'Cast to TV' or 'AirPlay to TV' button on your viewing screen, depending on your device, to use Chromecast or AirPlay. Please refer to your device manual for more information.
  • Your viewing experience, as well as image and audio quality, may be affected by your network/data environment and other external factors.
  • For a smooth live stream experience, ensure your system meets the requirements.

Inquiries

  • Inquiries on Viewing the Online Live Stream (Ticket verification, etc.)
  • Inquiries on Payment
    • Submit your questions via Weverse Help inquiry.

Legal Notice

  • Recording or extracting this content, broadcasting or streaming to multiple viewers, or any other use of this content other than viewing through the official viewing page and application is strictly prohibited.
  • Any discovery of the above-listed illegal activities, as well as the unauthorized distribution and modification of this content, may lead to legal sanctions due to copyright infringement.
  • In addition, you may be banned from viewing all future streaming events from the organizer (SM ENTERTAINMENT) if illegal activities are discovered.
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