Streaming Dates

Online Live Streaming

December 17

[FUKUOKA] FUKUOKA PAYPAY DOME
JST Sunday, December 17, 2023
open 15:00    start 16:00

  • Online live streaming is a real-time broadcast event via internet streaming; exact starting time and the content of the event may change depending on on-site and network circumstances.
  • This live streaming product does not include a VOD service.

Delayed Streaming

December 24

12/17 FUKUOKA
JST 2023년 12월 24일(일)
open 09:00    start 10:00

  • Eligibility: Those who purchased a ticket for the SEVENTEEN TOUR 'FOLLOW' TO JAPAN online live streaming
  • “Delayed Streaming” is a replay event of the live-streamed performance.
  • Delayed Streaming will be offered in HD Single-view only.

Ticket Guide

  • [HD Multi-view 4] Includes one main screen and 3 concept screens. (4 total screens)
  • [HD Single-view] Includes one main screen.
  • The MEMBERSHIP ONLY Ticket is only available for the following membership holders

    SEVENTEEN Japan official fanclub "CARAT" membership holders who have linked their account with Weverse at SEVENTEEN Japan official site.

    SEVENTEEN GLOBAL OFFICIAL FANCLUB CARAT MEMBERSHIP Membership holders

  • The MEMBERSHIP ONLY Ticket can be purchased only if your membership remains valid at the time of purchase and payment. Please check your membership period before making your purchase.
  • Subtitles will be available in three languages (English / Korean / Chinese) for the live streaming.
  • For customers who purchased their ticket at Weverse Shop JAPAN and chose convenience store payment, the payment deadline is 23:59 two days after the purchase day. If you do not confirm your payment by the due date, your purchase will be canceled automatically. Please also note that we cannot accept any cancellations or refunds after the payment is completed.
  • For customers who purchased their ticket at Weverse Shop GLOABAL, cancellation or refund of the ticket will be available until one hour before the start of the main event. After this deadline, a refund will not be possible even if you do not watch the event.

Ticket Verification

  • Step 1. Purchase your ticket at “SEVENTEEN Weverse Shop”
  • Step 2. Log into this page using “the Weverse Shop account you used to purchase the ticket”
  • Step 3. Verify your ticket
  • If you purchased a ticket after logging on to Weverse Shop via social media account you must use the same social media account to log in to the viewing page.
  • The organizers, the company and ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.

Viewing Guide

  • Video Quality: 1080P, 720P, 540P, 480P, 360P / AUTO
  • Up to one device can be logged on simultaneously for Single-view; up to two devices for Multi-view. When a second (for Single-view) or a third (for Multi-view) device is logged on, the first device will be logged out automatically.
  • The “Enter” button for the live streaming and delayed streaming will be activated 1 hour before the start of the concert.
  • Please note that if you cancel your Weverse Shop membership, you will be unable to verify your ticket or view the concert, and your purchases will be deleted and cannot be recovered.

System Requirements

Category System Requirements
PC Mac OS 10.15+ / Windows 8+
Mobile iOS 14.6+ / Android 9+
Browser Chrome 97+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Speed Minimum 20Mbps internet connection
  • Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher.
  • Data usage may increase when streaming with 3G/LTE/5G.
  • Video resolution option is not available on iOS, and will be set to AUTO depending on the network connection speed and stability.
  • The video stream may not be stable on systems running lower than iOS 14.6. Please make sure to upgrade to 14.6 or higher.
  • Mirroring can be used depending on your mobile device or TV functions. Please refer to your device manual for more information.
  • Your viewing experience as well as image and audio quality may be affected by your network/data environment and other external factors.

Inquiries

  • Live Streaming Inquiries (ticket verification, etc.)
    • Click on the question mark icon on the lower right of this page to submit your inquiry.
    • After the concert has ended, please click on the question mark icon on the lower right corner on https://concert-support.weverse.io, and submit your inquiry with the name of the performance.
  • Payment Inquiries
    • SEVENTEEN Weverse Shop GLOBAL:submit your question through the SEVENTEEN Weverse Shop customer service center 1:1 inquiry
    • SEVENTEEN Weverse Shop JAPAN Customer Cente

      Inquiry Form: https://www.weverseshop.io/ja/help

      Hours of Operation: 10:00 ~ 17:00(JST) (Excludes weekends, national holidays, and the new year holiday season.)

      Depending on the situation or the content of your inquiry, it may take some time for us to respond.

      If you are visiting Weverse Shop JAPAN for the first time, please select the artist from the above URL first before submitting your inquiry.

      We are unable to assist inquiries made through other channels.

Legal Notice

  • Recording or extracting this content, broadcasting or streaming to multiple viewers or any other use of this content other than viewing through the official viewing page and application is strictly prohibited.
  • Any discovery of the above-listed illegal activities as well as the unauthorized distribution and modification of this content may lead to legal sanctions due to copyright infringement.
  • If an illegal activity is discovered, you may be prohibited from taking part in any future streaming events hosted by PLEDIS Entertainment or HYBE JAPAN.
Ⓒ Weverse Concerts