Category | 4K Resolution | HD Resolution |
Hardware | - 4K & UHD-support Smart TV (for direct connection) or monitor (connection to High-Speed HDMI Cable required)
- iPhone 6S or above
- Android device that supports 4K & UHD
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PC graphics card | - NVIDIA GeForce GTX650, AMD RX460, Intel HD Graphics 510 or above
- Other 4K & UHD supporting graphic cards
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PC OS | Mac OS 11+ / Windows 10+ |
Mobile OS | iOS 15+ / Android 10+ |
Browser | Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+ |
Speed | Internet connection with at least 30Mbps | Internet connection with at least 20Mbps |
- Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher. For 4K tickets, at least 30Mbps is required.
- Data usage may increase when using 3G, LTE, and 5G.
- When watching on iOS, you cannot select the video quality separately; it will be set to AUTO depending on the network environment.
- Depending on your device, you can use Chromecast, AirPlay, etc. by clicking the Transfer button on the watching screen(Cast to TV or AirPlay to TV). Please check the usage guide for the device you have for detailed instructions.
- Normal watching or video quality and sound quality may be disrupted by user’s communication, data conditions, and other external factors.
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