2024-25 aespa LIVE TOUR – SYNK : PARALLEL LINE

Streaming Dates

March 16

KST Sunday, March 16, 2025
open 4PM start 5PM

March 18

Sunday, March 16 Concert
KST 8AM, Tuesday, March 18, 2025
PDT 4PM, Monday, March 17, 2025
EDT 7PM, Monday, March 17, 2025

Delayed streaming is an event that the live streaming show is replayed.
The dates and time above are indicating the same time according to the standard time of each country, and delayed streaming will be played only once.
Separate product sales for delayed streaming will not be available.

The MEMBERSHIP ONLY product is exclusively available to members of aespa's official fanclub, "MY" membership(GL).
Membership benefits are only valid if the membership status is active at the time of ticket purchase. Please check your membership validity in advance to avoid any disadvantages.
Each account can purchase one type of product. Duplicate purchases of the same product are not allowed.
Please make sure to check the above cancellation/refund deadlines and related policies before making a purchase.
- Cancellation/refund requests will close 1 hour before the start of the online live streaming. After the deadline, refunds or partial refunds will not be available, regardless of whether you watch the stream or not.
- Payment canceled/refund closed on March 16, 2025 (SUN) 4PM (KST).

After purchasing the ticket on Weverse Shop, you can log in with the Weverse account that purchased the ticket and authenticate the ticket on the "Online Live Streaming Viewing Page" to watch the stream.
(https://concerts.weverse.io/events/aespa_encore)
If you purchase the ticket after logging in to Weverse via an SNS account, you must log in with the same SNS account on the viewing page.
The organizer, sponsor, and vendor are not responsible for any incidents such as account information exposure or the use of such exposed information to obtain ticket recognition due to user negligence. Please be careful with your account information management.
Please note that if you withdraw from Weverse membership, ticket authentication and concert viewing will not be possible, and your purchase history will not be restored.

‘4K Single-view’ and ‘HD Single-view’ are products with only one main screen.
Video Resolution
- 4K: 4K, 1080P
- HD: 1080P, 720P, 540P, 480P, 360P / AUTO
Online live streaming and delayed streaming enter button will be activated one hour before the start of streaming.
The online live streaming will offer real-time subtitles in 3 languages (English, Chinese, Japanese). Additionally, machine translations will be available in 8 languages (Traditional Chinese, Thai, Bahasa Indonesia, Vietnamese, Spanish, French, Portuguese, Tagalog).
All products allow simultaneous access on up to 2 devices. If you exceed the maximum allowed devices, the first device will automatically log out.

Those who purchased a 4K Single-View ticket can enjoy the concert Single-View in 4K resolution.
4K resolution will be best experienced by watching on a larger screen by connecting your mobile device to a TV or monitor. Please refer to your device manual for more information.
Please play the sample 4K video available in the link below and check if your device is capable of full 4K enjoyment.

Category	4K Resolution	HD Resolution
Hardware	4K & UHD-support Smart TV (for direct connection) or monitor (connection to High-Speed HDMI Cable required) iPhone 6S or above Android device that supports 4K & UHD	-
PC graphics card	NVIDIA GeForce GTX650, AMD RX460, Intel HD Graphics 510 or above Other 4K & UHD supporting graphic cards	-
PC OS	Mac OS 11+ / Windows 10+
Mobile OS	iOS 15+ / Android 10+
Browser	Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Speed	Internet connection with at least 30Mbps	Internet connection with at least 20Mbps
For smooth viewing, please access the service in an environment with an internet speed of 20Mbps or higher. Even with a speed above 20Mbps, connection may not be stable on public networks. (For 4K quality, only at least 30Mbps is available.) Using 3G, LTE, or 5G may increase data usage. On iOS devices, the video quality cannot be manually selected, and the quality will be set to AUTO depending on the network environment. Depending on the user's device, you can click the Cast to TV or AirPlay to TV button in the viewing screen to use Chromecast, AirPlay, or other similar services. Please refer to the user guide of your device for detailed instructions. Due to the user's internet and data situation, and other external factors, viewing, video quality, or sound quality may be affected. For a smooth live stream experience, ensure your system meets the requirements.

For inquiries related to online live streaming viewing (ticket authentication, etc.)
- Click the question mark icon at the bottom right of the Online Live Viewing Page(https://concerts.weverse.io/events/aespa_encore) to submit your inquiry.
- After the online live streaming ends, click the question mark icon at the bottom right of (https://concert-support.weverse.io) and submit your inquiry with the ‘product name’.
For payment-related inquiries
- Please submit your inquiry through the Weverse Customer Center.

Any acts of recording or extracting the content, or broadcasting it in locations where multiple viewers can access it, other than through the official viewing page, are strictly prohibited as they violate the content's copyright.
If illegal acts such as unauthorized distribution or alteration of the content are detected, access to all future streaming of concerts hosted by the host and organizer (SM ENTERTAINMENT) will be prohibited and legal penalties for copyright infringement may apply.