Streaming Dates

Online Live Streaming

April 14

KST Sunday, April 14, 2024
open 6PM    start 7PM

  • Online live streaming is a real-time broadcast event via internet streaming; exact starting and ending times may change depending on on-site circumstances.
  • This product does not include a VOD service.

Delayed Streaming

April 28

KST 7PM Sunday, April 28, 2024   
PDT 3AM Saturday, April 28, 2024
EDT 6AM Saturday, April 28, 2024

  • Eligibility: All customers who purchased a 2024 EXO FAN MEETING : ONE online live streaming ticket which includes ‘DELAYED STREAMING’
  • Delayed Streaming is a replay event of the “live-streamed” show.
  • Delayed Streaming will be broadcasted in HD Single-View Only.
  • The dates and time above are the same time in different time zones. Delayed Streaming will be played only once.

Ticket Guide

  • Only one ticket per account; no multiple purchases of the same ticket type. (You may not purchase two tickets with one account)
  • MEMBERSHIP ONLY product is available for purchase exclusively by members of the [EXO-L] GL MEMBERSHIP (referred to hereafter as “membership”), which was purchased through Weverse Shop (Global).
  • Your membership benefit is only valid if you are holding your membership at the time of your ticket purchase. Please check your membership period to ensure that your experience is not negatively affected.
  • Cancellation or refund of your ticket is available until one hour before the start of the online live streaming. After this deadline, a full/partial refund will not be available even if you do not watch the concert.
    • Cancellation/refund deadline: April 14, 2024 (Sun) 6:00PM (KST).

Ticket Verification

  • The concert can be viewed on an online stream viewing page(https://concerts.weverse.io/events/EXO-ONE) after purchasing the ticket on Weverse Shop, logging into the viewing page with “the Weverse Shop account you used to purchase the ticket,” and verifying your ticket.

  • If you purchased a ticket after logging into Weverse Shop via social media account, you must use the same social media account to log into the viewing page.
  • The organizers, the company, and the ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.
  • Please note that if you cancel your Weverse Shop membership, you will be unable to verify your ticket or view the concert, and your purchases will be deleted and cannot be recovered.

Viewing Guide

  • ‘4K Single-View’ and ‘HD Single-View’ includes only one main screen.
  • Video Resolution
    • 4K: 4K, 1080P
    • HD: 1080P, 720P, 540P, 480P, 360P / AUTO
  • The button for entering the online live streaming and delayed streaming will be activated one hour before the start of the streaming.
  • A real-time subtitle service in 3 languages (English/Japanese/Chinese) will be provided for the online live streaming. Machine translations will also be provided for a total of eight languages. (繁體中文, ไทย, bahasa Indonesia, Tiếng Việt, español, Français, Português, Wikang Tagalog).
  • Up to two devices can be logged on simultaneously for all type of tickets. When a third device is logged on, the first device will be logged out automatically.

How to Watch in 4K

  • Those who purchased a 4K Single-view ticket can enjoy the concert Single-view in 4K resolution.
  • 4K resolution will be best experienced by watching on a larger screen by connecting your mobile device to a TV or monitor. Please refer to your device manual for more information.
  • Please play the sample 4K video available in the link below and check if your device is capable of full 4K enjoyment.

System Requirements

Category 4K Resolution HD Resolution
Device
  • 4K & UHD support Smart TV (when access directly) or monitor (High-Speed HDMI Cable connection needed)
  • iPhone 6S or higher
  • 4K & UHD support Android device
-
PC Graphic Card
  • NVIDIA GeForceGTX650, AMD RX460, Intel HD Graphics 510 or higher
  • 4K&UHD play support of graphic card or higher
PC OS Mac OS 10.15+ / Windows 8+
Mobile OS iOS 14.6+ / Android 9+
Browser Safari 14.0+ / Firefox 96+ Chrome 97+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Network Speed Internet connection with at least 30Mbps Internet connection with at least 20Mbps
  • Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher. For 4K tickets, at least 30Mbps is required to watch the concert.
  • Data usage may increase when streaming with 3G/LTE/5G
  • Video resolution option is not available on iOS, and will be set to AUTO depending on the network connection speed and stability.
  • Mirroring can be used depending on your mobile device or TV functions. Please refer to your device manual for more information.
  • Your viewing experience as well as image and audio quality may be affected by your network/data environment and other external factors.

Inquiries

  • Inquiries on Viewing the Online Stream (Ticket verification, etc.)
  • Inquiries on Payment
    • Weverse Shop: Submit your questions via the 1:1 Inquiry in EXO Weverse Shop Customer Service Center.

Legal Notice

  • Recording or extracting this content, broadcasting or streaming to multiple viewers or any other use of this content other than viewing through the official viewing page and application is strictly prohibited.
  • Any discovery of the above-listed illegal activities, as well as the unauthorized distribution and modification of this content, may lead to legal sanctions due to copyright infringement. In addition, you may be banned from viewing any and all future streaming events from the organizer (SM ENTERTAINMENT, CJ ENM) if illegal activities are discovered.
Ⓒ Weverse Concerts