Streaming Dates

Online Live Streaming

June 15

KST Sunday, June 15, 2025
open 3:00 PM    start 4:00 PM

  • Online live streaming will be broadcast live via internet streaming.
  • Start and end times may be subject to change due to on-site or network conditions.
  • This package does not include VOD service.

Delayed Streaming

June 18

KST 8:00 AM, Wednesday, June 18, 2025
PDT 4:00 PM, Tuesday, June 17, 2025      
EDT 7:00 PM, Tuesday, June 17, 2025      

  • Eligibility: Customers who purchase the 2025 IRENE & SEULGI Concert Tour [ BALANCE ] in SEOUL online live streaming ticket during the sales period
  • Delayed Streaming is a replay of the live streaming performance.
  • The above schedule is listed in different time zones for reference, and Delayed Streaming will be available only once.
  • There will be no separate sales for Delayed Streaming.

Ticket Guide

  • Each account can purchase only one type of ticket, and duplicate purchases of the same ticket are not allowed.
  • The MEMBERSHIP ONLY package is available exclusively for members of Red Velvet's official fan club, "ReVeluv" (GL).
  • Membership benefits are valid only if the membership is active at the time of ticket purchase. Please check your membership validity in advance to avoid any inconvenience.
  • Please make sure to check the cancellation/refund deadline and related policies before making a purchase.
    • Cancellation and refund requests will close one hour before the online live streaming begins. After the deadline, refunds and partial refunds will not be available, regardless of whether the video has been viewed.
    • Cancellation/Refund Deadline: June 15, 2025 (Sun) 3:00 PM(KST)

Ticket Verification

  • After purchasing a ticket from the Weverse Shop, you can access the live streaming viewing page by logging in with the 'Weverse account used to purchase the ticket' and authenticating the ticket.
    (https://concerts.weverse.io/events/BALANCE)
  • If you purchase a ticket through Weverse/Weverse Shop after logging in with your SNS account, you must log in to the viewing page with the same SNS account.
  • The host/organizer and vendor are not responsible for any account information exposure caused by the user's negligence or any actions where a third party uses the ticket through exposed information. Please be careful with managing your account information.
  • If you delete the account from Weverse, ticket authentication and concert viewing will not be possible, and your purchase history will not be restored.

Viewing Guide

  • ‘HD Single-view’ provides a single main screen and supports up to 1080p resolution.
  • Video Resolution: 1080p, 720p, 540p, 480p, 360p / AUTO
  • The "Enter Live Streaming" and "Enter Delay Streaming" buttons will be activated 1 hour before the streaming begins.
  • The online live streaming will provide real-time subtitles in three languages (English, Japanese, Chinese). Additionally, machine translations will be available in eight languages (繁體中文, ไทย, bahasa Indonesia, Tiếng Việt, español, Français, Português, Wikang Tagalog).
  • All products can be accessed on up to two devices simultaneously. If you exceed the maximum allowed number of devices, the first connected device will be automatically logged out.

System Requirements

Category System Requirements
PC Mac OS 11+ / Windows 10+
Mobile iOS 15+ / Android 10+
Browser Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Speed Internet connection with at least 20Mbps
  • For smooth viewing, please connect in an environment with an internet speed of at least 20Mbps. Even if the speed exceeds 20Mbps in public networks, the connection may not be stable.
  • Data usage may increase when using 3G, LTE, or 5G.
  • On iOS, the video quality cannot be selected separately, and it will be set to AUTO depending on the network environment.
  • Depending on your device, you can click the transmission button (Cast to TV or AirPlay to TV) in the viewing screen to use Chromecast or AirPlay. Please refer to the user manual of your device for more details.
  • Viewing or video/audio quality may be affected due to the user's internet, data conditions, and other external factors.
  • If you view on an unsupported environment, normal viewing may not be possible.

Inquiries

  • Inquiries regarding online live streaming viewing (ticket authentication, etc.)
  • Payment-related inquiries
    • Submit your questions via Weverse Help inquiry.

Legal Notice

  • Recording or extracting content arbitrarily, or broadcasting the content in a place where multiple people can view it, other than the official viewing method on the official viewing page, is strictly prohibited as it infringes on the copyright of the content.
  • If such illegal activities or unauthorized distribution and manipulation of the content are detected, streaming access to all future concerts organized by the host/organizer (SM ENTERTAINMENT, DREAM MAKER ENTERTAINMENT LTD.) will be revoked, and legal action may be taken due to copyright infringement.
Ⓒ Weverse Concerts