Streaming Dates

Online Live Streaming

May 26

KST Sunday, May 26, 2024
open 3PM    start 4PM

  • Online live streaming is a real-time broadcast event via internet streaming, and the start and end times may change depending on on-site circumstances.
  • This product does not include a VOD service.

Delayed Streaming

June 09

KST 8PM, Sunday, June 9, 2024
PDT 4AM, Sunday, June 9, 2024
EDT 7AM, Sunday, June 9, 2024

  • Eligibility: Customers who purchased a ticket with Delayed Streaming for “2024 SUHO CONCERT <SU:HOME>” online live streaming
  • Delayed Streaming is the product with the replay of live streaming performance.
  • The above date and time is notating identical time by different time zones, there will only be 1 viewing per session.

Ticket Guide

  • All Streaming Ticket is HD Single-View includes only one main screen, and the highest resolution is 1080p.
  • 1 account for the 1 ticket can be purchased.
  • MEMBERSHIP ONLY products are available for purchase only to members of the EXO official Fanclub “EXO-L” GL membership. (hereinafter referred to as "membership")
  • Membership benefits will only be applicable if the membership status is maintained at the point of purchase. Please confirm the membership validation date prior to purchase to avoid any disadvantages to the membership benefit.
  • Payment cancellation and refund will be closed 1 hour prior to the beginning of the concert, regardless of viewing status full / partial cancellation will not be permitted.
    • 2024.05.26 (Sunday) 3PM (KST) Payment Cancellation / Refund Deadline

Ticket Verification

  • This concert could be viewed by purchasing the live streaming ticket on Weverse shop, logging and verifying within the live streaming viewing page (https://concerts.weverse.io/events/2024SUHOME) with the ‘Weverse Shop account used for purchase’.
  • Purchasing through Weverse Shop with the SNS account must log in with the identical SNS account for the viewing page.
  • The organizers, the company, and the ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.
  • Please note that if you cancel your Weverse Shop membership, you will be unable to verify your ticket or view the concert, and your purchases will be deleted and cannot be recovered.

Viewing Guide

  • Video Resolution: 1080p, 720p, 540p, 480p, 360p / AUTO
  • Online live streaming and delayed streaming “Enter” will be activated 1 hour prior to the beginning of the viewing.
  • Online live streaming will accompany real-time subtitles for 3 different languages (English, Japanese, Chinese). Additionally, will include machine translation for 8 different languages (繁體中文, ไทย, bahasa Indonesia, Tiếng Việt, español, Français, Português, Wikang Tagalog).
  • Maximum of 2 devices could access simultaneously. If more than the maximum number of devices are accessed, then the first accessing device will be logged out automatically.

System Requirements

Category System Requirements
PC Mac OS 11+ / Windows 10+
Mobile iOS 15+ / Android 10+
Browser Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Network Speed Internet connection with at least 20Mbps
  • For smooth viewing please access with the internet speed faster than 20Mbps. Streaming may not be smooth for public networks with a speed of 20Mbps or faster.
  • Data usage may increase with 3G, LTE, 5G.
  • Viewing resolution may not be changed on iOS devices, resolution will be selected as AUTO based on the internet setting(speed).
  • You can click the 'Cast to TV' or 'AirPlay to TV' button on your viewing screen, depending on your device, to use Chromecast or AirPlay. Please refer to your device manual for more information.
  • Based on the user's signal, data setting, and any other exterior causes, normal viewing, video resolution, and audio resolution may be disrupted.

Inquiries

  • Inquiries Regarding Online Streaming Viewing (Live Streaming Ticket Verification etc)
  • Inquiries Regarding Payments
    • Weverse Shop: Please submit an inquiry on Customer Service within the EXO Weverse Shop.

Legal Notice

  • Any behaviors equivalent to violating the copyright of the contents, such as but not limited to recording, exporting, and live broadcasting at a place where a crowd could view, without permission is strictly prohibited.
  • If unpermitted release, processing, and above illegal behavior is found, the violator will be prohibited from viewing the future live stream from this concert’s host and management (SM ENTERTAINMENT, SHOWNOTE), and will face legal actions following the violation of copyrights.
Ⓒ Weverse Concerts