Streaming Dates

Online Live Streaming

February 22

JST February 22, 2024 (Thu)
open 4:30PM    start 5:30PM

  • Online live streaming is a real-time broadcast event via internet streaming; exact start and end times may change depending on on-site circumstances.
  • This product does not include a VOD service.

Delayed Streaming

March 24

JST March 24, 2024 (Sun) 2PM 
PDT March 23, 2024 (Sat) 10PM
EDT March 24, 2024 (Sun) 1AM 

  • Eligibility: Customers who purchased SMTOWN LIVE 2024 SMCU PALACE @TOKYO online live + delayed streaming ticket
  • “Delayed Streaming” is a replay event of the “live-streamed” concert.
  • The dates and time above are the same time in different time zones. Delayed Streaming will be broadcast only once.

Ticket Guide

  • HD Single-View includes only one main screen, and the highest resolution is 1080p.
  • Only one type of pass is available for purchase per show date.
  • Please check the cancellation/refund information and deadlines below carefully before making your purchase.

    LIVE ticket cancellation/refund deadline: Thursday, February 22, 2024, 16:29 (JST)

    Delayed Streaming ONLY ticket cancellation/refund deadline: Sunday, March 24, 2024, 11:59 (JST)

Ticket Verification

  • The concert can be viewed on an online live stream viewing page(https://concerts.weverse.io/events/2024-SMCUPALACE-JP) after purchasing the ticket on Weverse Shop, logging into the viewing page with “the Weverse Shop account you used to purchase the ticket,” and verifying your ticket.
  • If you purchased a ticket after logging into Weverse Shop via social media account, you must use the same social media account to log into the viewing page.
  • The organizers, the company, and the ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.
  • Please note that if you cancel your Weverse Shop membership, you will be unable to verify your ticket or view the concert, and your purchases will be deleted and cannot be recovered.

Viewing Guide

  • Video Resolution: 1080p, 720p, 540p, 480p, 360p / AUTO
  • The button for entering the online live streaming and delayed streaming will be activated one hour before the start of the streaming.
  • Live subtitles in three languages (Korean/English/Chinese) will be provided for the live streaming. Machine translations will also be provided for a total of eight languages (繁體中文, ไทย, bahasa Indonesia, Tiếng Việt, español, Français, Português, Wikang Tagalog).
  • Up to two devices can be logged on simultaneously for Single-View. When a third device is logged on, the first device will be logged out automatically.

System Requirements

Category System Requirements
PC Mac OS 11+ / Windows 10+
Mobile iOS 15+ / Android 10+
Browser Chrome 107+ / Safari 14.0+ / Firefox 96+ / Edge 97+
Speed Internet connection with at least 20Mbps
  • Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher.
  • Data usage may increase when streaming with 3G/LTE/5G.
  • Video resolution option is not available on iOS and will be set to AUTO depending on the network connection speed and stability.
  • You can click the 'Cast to TV' or 'AirPlay to TV' button on your viewing screen, depending on your device, to use Chromecast or AirPlay. Please refer to your device manual for more information.
  • Your viewing experience, as well as image and audio quality, may be affected by your network/data environment and other external factors.

Inquiries

  • Inquiries on Viewing the Online Live Stream (Ticket verification, etc.)
  • Inquiries on Payment
    • Weverse Shop: Submit your questions via the 1:1 Inquiry in SMTOWN Weverse Shop Customer Service Center.

Legal Notice

  • Recording or extracting this content, broadcasting or streaming to multiple viewers, or any other use of this content other than viewing through the official viewing page and application is strictly prohibited.
  • Any discovery of the above-listed illegal activities, as well as the unauthorized distribution and modification of this content, may lead to legal sanctions due to copyright infringement.
  • In addition, you may be banned from viewing any and all future streaming events from the organizer (SM ENTERTAINMENT GROUP, STREAM MEDIA CORPORATION) if illegal activities are discovered.
Ⓒ Weverse Concerts